Lobel's Prime Meats

Frequently Asked Questions

About Lobel's Prime Meats on Madison Avenue in Manhattan

Is the shop open during the outbreak of COVID-19?

Our physical Madison Ave location has reopened! The health and safety of our customers and our staff is still our top priority. We ask that if you plan on visiting the shop you wear a mask and practice social distancing.

To limit physical contact, please call 1-212-737-1372 and one of the Lobel's will be happy to take your order and schedule delivery or a pick up time.

Can I get the same products on Madison Avenue as I can online?

Not necessarily—some products are online exclusives. The shop is much smaller in size than the cyberspace of our online butcher shop. The shop also has different storage and presentation capabilities. Also, the Madison Avenue shop offers a selection of marinated and cooked products (download the menu here). If you'd like to order from the shop on Madison Avenue, it's best that you call ahead to see if they offer what you're looking for. The toll-free number for Lobel's Prime Meats on Madison Avenue is 1-800-556-2357.

Can I redeem a Lobel's of New York gift certificate at the butcher shop on Madison Avenue?

We are sorry, but you cannot. Gift certificates purchased online from Lobel's of New York must be redeemed online through Lobel's of New York.

If you would like to purchase a gift certificate for use at Lobel's Prime Meats on Madison Avenue, please call the shop at 1-800-556-2357.

Can I visit the butcher shop on Madison Avenue?

Absolutely! We'd be happy to greet a visiting website customer in person. Please stop by, say hello, and introduce yourself. Our shop hours are below, though they may vary during holidays. Call ahead to confirm that we'll be open.

You can find us on Madison Avenue at the corner of 82nd Street:

Lobel's Prime Meats
1096 Madison Avenue
New York, NY 10028

To contact the butcher shop in Manhattan by phone:

Local: 1-212-737-1372
Toll-free: 1-800-556-2357

The shop's hours are:*

January–June Monday–Saturday 8 a.m.–6 p.m.
July & August Monday–Friday 8 a.m.–6 p.m.
September–December Monday–Saturday 8 a.m.–6 p.m.

*The butcher shop is closed on certain holidays. Please call ahead to confirm hours.

I live in Manhattan/New York City. Should I order online or from the butcher shop on Madison Avenue?

That depends on what you'd like to order and if and when you'd like it delivered. You can order from the shop on Madison Avenue if they offer the products you are looking for, and if they are open when you need your items. Feel free to call them at 1-800-556-2357.

If they don't have what you need, you can place your order through Lobels.com or by phone (1-877-783-4512, Monday – Friday, 8 a.m. – 5 p.m. (ET)). We deliver fresh, never frozen, overnight nationwide. You can take delivery Tuesday through Saturday. For more information on our shipping rates and policies, click here.